Accessibility for Ontarians with Disabilities Act (AODA)
AODA and The B&R
At The B&R, we are committed to provide Members with the best possible service and we strive to constantly increase our standards to meet and exceed your expectations. We are committed to ensuring that all Members and Guests are comfortable and enjoy their time while at the Club.
AODA is the Accessibility for Ontarians with Disabilities Act: a piece of legislation that became law in 2008. This Act ensures that all businesses that provide goods and services to the public consider the needs of people with disabilities in their policies and procedures. The legislation does not cover accessibility pertaining to facilities at this time (e.g., access into and within buildings and outdoor spaces).
Every business in Ontario must comply with the Act by January 1, 2012. About 1.8 million people in Ontario have a disability. Making Ontario accessible will benefit us all.
The Badminton and Racquet Club is committed to ensuring all Members and Guests are comfortable and enjoy their time while at the Club. To ensure this, the Club has written into its policies and procedures ways that we accommodate Members and Guests with disabilities. These policies and procedures are available at the Hub for the Members to review. All pertinent staff will complete an AODA training session.
We encourage Member feedback and have developed a system that is available in various formats from the Hub and online. Each comment will be addressed individually and changes will be made where needed and where possible.
The Club is sensitive to all those with disabilities, whether it be visible or non-visible. We will make accommodations wherever possible, and are pleased to offer various assistive devices such as magnifying glasses, reading lights, and TTY phone services later in the fall.
Our fitness trainers & racquet coaches will do their best to accommodate Members with disabilities. Guide dogs, service animals, and support persons are welcome to accompany you to help assist while at the Club.